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Five Questions to Ask Before Hiring a Web Design Firm

We’ve recently come across the NBC article titled: “Five Questions to Ask Before Hiring a Web Design Firm.”

As a provider of Dental Website Design, we think these questions are powerful and insightful, so we wanted to take a moment to answer them ourselves!

How do you operate your customer service when I have changes?
Here at VivioSites, Customer Service is unlimited! Anything from a design change, text change or addition of content and pictures is unlimited. We do not charge by the minute, or even by the hour – and there is no limit to how many changes can be made. Our changes are truly unlimited!

Customers will also receive free training on our easy to use, Site Editor. Customers will have 24/7, unlimited access to the editor and will be able to easily make changes within the Site Editor.

All calls are also answered by a live Customer Service Representative – not an automated answering service.

How long are the terms of your contract?

Contract? What contract?

We stand by our products 100% and provide a contract free relationship. We are so confident in our services, that we also allow our customers a 30 day money back guarantee, as well as no contract commitment.

Who owns the website and content?

All of our dental websites come loaded with Patient Education as well as Starter Content. The content we provide is our copyrighted material, and is owned by VivioSites. Any content provided by our customers is theirs to keep without any “buyback” fee. The domain name is also owned by our customers, but managed by VivioSites.

As a part of our “software as a service” platform, our sites are powered by our proprietary Site Editor, which means our designs won’t work if they are not connected to our server. But don’t worry – your data is 100% secure and can be exported at no cost to you.

Can you send me five current client’s website addresses?
We can, we will, and we have!

We also have a testimonials page which can be viewed here:  https://viviosites.com/testimonials.html

and a design showcase of actual customers that can be viewed here:


What is your experience with building mobile websites? 

All of our dental websites come mobile optimized – at no additional cost!

Still not convinced? We also offer a 14-Day Free Trial. Our trial is absolutely FREE – with no strings attached and no credit card required!

Want to learn more? Contact VivioSites today (800) 227-2513 or [email protected]

VivioSites is a leading provider of websites for dental practices. After working with hundreds of dentists, we’ve mastered the art of getting patients into chairs! If your practice can use new patients, we can help!